Yes, there is a $150 non-refundable deposit for Birthday Party Packages and a $250 non-refundable deposit for Private Party Packages. If you need to cancel your party, please give us at least 30 days notice to receive your deposit in store credit. If you cancel your party with less than 30 days notice, you forfeit your deposit.
On the event of a weather emergency, power outage, or other reason, you can reschedule your party for another date/time if there are no parties booked for said date/time. If The Little Pod is not able to open during your scheduled party time due to inclement weather, power outage, or other reason we will do our best to reschedule your party. If you choose not to reschedule your party you will forfeit your deposit. Party is non-transferable and rescheduled party must take place within 30 days of cancellation. If you for any reason need to reschedule your party with less than 7 days notice, there is a non-refundable penalty of 50% of the deposit. If you choose not to reschedule your party, you will forfeit your deposit.
Birthday Party Packages are parties where we are open to the public and you have use of the Private Party room during the first 90 minutes of the 2 hour party.
Private Party Packages are when we close the entire facility for just your party. For the Birthday Party Package, the price is based on the number of kids in attendance while for Private Parties you are renting out the entire facility.
We will call you 4-5 days before the party to get a final headcount and any add-on's. The birthday child should be included in the headcount. For a Birthday Party Package, there is a limit on 4 adults max for the birthday child and 1 adult limit per guest (1 additional adult is allowed for a $5 fee).
Please call us no later than 24 hours prior the your event if any guest(s) cancels. If you do not, then you will still be charged for any guests that do not show up to the party.
The entire duration of the party is 2 hours. You and your guests have access to the Private Party Room for food and cake during the first 90 minutes. The entire party must leave the facility no later than 10 minutes after the allotted time or there will be a charge of $120 for each additional 30 minutes.
The birthday child can stay and play after the party is over and if there is no private party afterwards. However, all party guests must leave after the party is over or pay the admission fee.
The first 60 minutes of the party is Open Play Time. 60-90 minutes into the party is food and cake time. After cake the children can go back to play while the Party Hosts wrap up the party room. In the last 10 minutes, the children can redeem their tickets at the redemption counter.
No, you cannot extend the party time unless you booked the last time slot of the day (i.e. 5:30pm - 7:30pm) or if there is no party after yours. There is an $120 fee to extend the party for 30 minutes.
Yes, you can bring your own decorations however we do not allow piñatas, glitter, confetti or silly string. However, please be mindful of the time because you can arrive 10 minutes before the party starts.
Yes, since we do not provide a cake, you can bring your own cake or cupcakes for no additional fee. Don't forget to bring candles! However, if you forget candles we sell them for $5/pack. Only reserved parties can bring a cake.
Yes, you can bring your own food and non-alcoholic beverages for an additional $50 fee. Please provide your own serving utensils for outside food other than cake. There are no peanut/tree nut products allowed in our facility.
For the Private Birthday Party, you can bring your own food at no additional cost. Please provide your own paper goods and serving utensils for outside food other than cake. There are no peanut/tree nut products allowed in our facility.
Yes, you can add food during the party. We recommend you order party trays ahead of time but we can fire up pizzas during the party.
You can arrive 10 minutes before the party. Our party hosts will go over the party schedule with you and help you set up the cake and party favors on the tables. Please do not arrive more than 10 minutes before the party starts because it may hinder the cleanup and setup process of the party rooms.
You can settle the balance of the party at the front desk at the end of your party. We accept cash and major credit cards. Gratuity is not required but appreciated.